Hiring an outside consultant to implement Salesforce processes into your business organization can be a stressful endeavor. Typically, business owners reach out to a few different independent contractors and consultancy firms to get estimates.
After receiving several estimates, it’s not unusual to be tempted to go with the cheapest (and coincidentally least experienced) option. While going with somebody early on in their career isn’t always a bad thing, it’s important to carefully consider the costs and benefits of hiring a more experienced consultant before making the best possible decision for your organization.
1. Knowledge of the platform
This is the most obvious benefit of hiring an experienced Salesforce consultant for your business needs. If a consultancy firm has been in business for many years and has garnered largely positive reviews, then it’s reasonable to assume that they know what they’re doing.
Reputation is everything with something as complicated as the Salesforce platform. Hiring somebody who knows exactly what they’re doing can save you an incredible amount of time and stress. And while the initial cost may be slightly more expensive than going with a junior consultant, hiring experience tends to pay dividends in the long run.
2. Practical implementation experience
Sometimes it’s difficult for business owners to know exactly what they need from a Salesforce consultant. And if they knew Salesforce platform well themselves, they probably wouldn’t be hiring an outside contractor.
Hiring somebody with extensive industry experience can often streamline this process. They’ll be able to see problems that you don’t know exist, and implement effective solutions to them before they begin to affect your bottom line.
3. Optimized efficiency
Experienced Salesforce consultants have typically come across a wide range of complex problems throughout their robust careers. They can draw from this vast bank of experience to quickly find effective solutions to the various problems your business faces.
It’s not uncommon for an experienced contractor to find these solutions much faster than their inexperienced counterparts, which often leads to fewer billable hours. And, sometimes, a smaller overall cost for your business organization.
4. Industry knowledge
Not only do experienced consultants know their platforms well, but they also understand the unique nuances of the various industries they commonly work within. They might know what processes tend to work better for B2B companies than B2C companies, for example.
Effective, experienced Salesforce consultants continually pull from this extensive bank of knowledge that they’ve built throughout their careers to give you highly targeted, practical advice that’s specially applicable to your individual business organization.
5. Cost effective
A common misconception is that hiring an experienced consultant is much more expensive than going with somebody newer in the industry. And although their hourly rates are typically higher, this isn’t always true. Junior consultants are more likely to make mistakes and take longer to find effective solutions than their more experienced counterparts.
The team here at Ascend Salesforce Consulting has over eight years’ experience working effective enterprise solutions on the Salesforce platform. Reach out and schedule a free discovery call today to see how we can help you grow your business organization.